b4999 Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the b4999 platform and all its services. By accessing the b4999 website, registering an account, or using any service, you are considered to have read, understood, and agreed to the full content of these Terms.

b4999 operates an online casino and sports betting platform for users in Bangladesh. These Terms operate under Bangladesh Standard Time (BST, UTC+6) and apply specifically to Bangladeshi users.

b4999 reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any changes means you have accepted the updated Terms. We therefore recommend revisiting this page regularly.

2 Eligibility and Age Verification

To open an account and use services on b4999, the following eligibility requirements must be met:

• You must be at least 21 years old. This platform is operated for those aged 21 and above only.
• You must be a resident of a country or region where online gaming is legally permitted.
• You must hold a valid personal account in your own name.
• You must be of sound mind and capable of making your own decisions.
• If you are an employee of b4999 or a member of their family, participation on this platform is prohibited.

Age Verification Process

b4999 may request a copy of your identity card, National ID (NID), or passport for age verification at any time. Account activity may be restricted until verification is complete. Providing false information will result in account termination and forfeiture of all deposited funds.

3 Account Registration and Management

3.1 One Account Only

Only one b4999 account is permitted per person. Opening multiple accounts by the same individual is strictly prohibited. If multiple accounts are detected, all accounts will be closed and all balances will be cancelled.

3.2 Providing Accurate Information

All information provided at registration must be true, accurate, and up to date. Name, date of birth, email address, and payment details must be provided correctly. Providing incorrect information may delay the withdrawal process and result in account suspension.

3.3 Password and Security

It is your responsibility to keep your account password and login details confidential. Do not share your login details with any third party. If you believe your account has been accessed without authorization, notify the b4999 support team immediately. The account holder will be held responsible for all activity on the account.

3.4 Closing Your Account

You may request account closure at any time through our support team. Before closure, you will be given the opportunity to withdraw any valid balance in the account; however, any active bonus will be cancelled if its wagering conditions have not been met.

4 Deposit and Withdrawal Policy

4.1 Payment Methods

b4999 currently supports the following payment methods: bKash, Nagad, Rocket and Upay. These methods can be used to transact in Bangladeshi Taka (BDT / ৳).

4.2 Minimum Deposit and Withdrawal

Withdrawal time: Processing is generally completed within 5–30 minutes. However, delays may occur due to the bank or payment provider.

4.3 Withdrawal Terms

• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals to third-party accounts are not permitted.
• Large withdrawal amounts may be held if identity verification (KYC) has not been completed.
• b4999 reserves the right to carry out additional verification for suspicious transactions.
• Withdrawals may be suspended if there is suspicion of a breach of anti-money laundering (AML) policy.

4.4 Deposit Security

b4999 uses SSL encryption technology to keep all financial transactions secure. Your payment information is never shared with third parties.

5 Bonus and Promotion Policy

5.1 Welcome Bonus

b4999 offers new members a 100% bonus on their first deposit up to ৳15,000. To receive this bonus, a minimum of ৳100 must be deposited for the first time.

5.2 General Bonus Terms

• Only one bonus offer applies at a time.
• Bonus funds cannot be withdrawn directly — they can be withdrawn after wagering requirements are met.
• Bonuses may have a set validity period; if unused after expiry, the bonus will be cancelled.
• If any abuse or manipulation of a bonus is detected, the bonus and any associated winnings will be cancelled.
• Each bonus offer may apply to specific games or sections.

5.3 VIP Program and Cashback

b4999's VIP program has 5 levels. You can move up to higher levels gradually through regular play:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

b4999 reserves the right to change bonus offers, promotional terms, and VIP benefits at any time.

6 Fair Play and Prohibited Conduct

6.1 Fair Play Policy

b4999 is committed to ensuring a fair and transparent environment for all users. All games and outcomes are governed by a verifiable Random Number Generator (RNG) technology, which ensures impartiality.

6.2 Prohibited Conduct

The following activities are strictly prohibited:

• Using bots, automation software, or artificial intelligence to play games
• Creating multiple accounts for the purpose of bonus abuse
• Colluding or conspiring with other players
• Deliberately exploiting technical errors on the platform
• Money laundering or financial fraud
• Harassment or disrespectful behavior toward other players or staff

7 Privacy and Data Protection

b4999 takes great care in protecting users' personal information. Full details on how your information is collected, used, and protected can be found on our Privacy Policy page.

In brief, b4999 uses your information for the following purposes:

• Account management and identity verification
• Processing financial transactions
• Platform security and fraud prevention
• Providing customer service and support
• Fulfilling legal obligations

b4999 never sells your personal information to third parties. However, it may share information with relevant authorities where required by legal obligation.

8 Responsible Gaming

b4999 believes that gaming is for entertainment — not addiction. We encourage users to play responsibly.

8.1 Self-Control Tools

b4999 provides users with the ability to set the following limits:

• Daily, weekly, or monthly deposit limits
• Bet amount limits
• Loss limit settings
• Self-exclusion — the option to keep your account closed for a set period of time

For more information on responsible gaming, visit our Responsible Gaming page.

8.2 Signs of Problem Gaming

If gaming is having a negative impact on your daily life, work, or family relationships, please contact us immediately through our 24/7 live chat support.

9 Intellectual Property Rights

The b4999 website and all its content — logos, designs, software, text, graphics, audio, and video — are the exclusive intellectual property of b4999. Reproduction, distribution, or use of any content without prior written permission is prohibited.

Game content from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others is under the intellectual property of the respective provider. These games are operated through b4999 directly under the provider's license.

10 Limitation of Liability

b4999 strives to maintain the highest technical standards; however, b4999's liability is limited in the following circumstances:

• If a game or transaction is disrupted due to loss of internet connection
• If services are unavailable during technical errors or maintenance work
• Due to delays or failures by third-party payment providers
• In the event of natural disasters or unforeseen circumstances

11 Right to Suspend and Close Accounts

b4999 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any clause of these Terms
• Suspicion of fraud or deception
• Suspicion of money laundering
• Bonus abuse
• False identity or provision of fake information
• Direction from legal or regulatory authorities

If you have any objection to an account suspension, please contact our support team.

12 Dispute Resolution

If a dispute arises between b4999 and a user, an attempt will first be made to resolve it through discussion.

12.1 Complaint Submission Process

1. First, report the issue through 24/7 live chat.
2. If the issue is not resolved through live chat, send a detailed complaint by email.
3. b4999 will respond within 7 business days of receiving the complaint.
4. If a resolution cannot be reached through mutual agreement, independent mediation may be arranged.

12.2 Disputes Regarding Game Results

If a technical error is found in a game result, b4999 reserves the right to void and refund the bets for that round. The correct result determined by the RNG system will be considered final.

13 Applicable Law & Amendments

In governing these terms, b4999 follows international online gaming standards. b4999 is committed to ensuring fair play, transparency, and secure transactions.

b4999 may modify these terms, in part or in full, at any time. Users will be notified of significant changes. Continued use of the platform after any change will be considered acceptance of the updated terms.